HelaBet is a renowned Kenyan betting site and has been in existence since 2015. The bookmaker is also known for its good-looking website with a user-friendly interface. In terms of appearance, HelaBet is on the top 3 betting sites with the most attractive and welcoming landing page. The bookmaker's web page is dominated by a vibrant purple theme with high-quality images. The website also provides punters with the two language options, which are English and Chinese. HelaBet webpage has more than good looks to offer; it also has a multi-view feature that enables bettors to keep track of their bets.
HelaBet is a registered company under the laws of Kenya. Its operator Cheza Gaming Limited is also authorized and regulated by the Betting Control and Licensing Board (BCLB) of Kenya under the Betting, Lotteries and Gaming Act, Cap 131. The bookmaker's license № 0000103 Bookmakers License is proudly displayed on their website, and it is valid until 30th June 2020. In this review, we are going to give overall assessment feedback on what it is like to bet on this sportsbook. The pros and cons as well as cool features to look out for.
HelaBet offers a huge variety of sports and betting markets; however, the bookmaker seems to be focused on Football and Cricket. Punters will find up to 20 sports options on this sportsbook. The options include Basketball, American Football, Handball, Darts, Boxing, Athletics, Ice Hockey, Cycling, Rugby and Golf. HelaBet also offers betting market on Politics and Special bets, for players who aren't huge fans of sports.
As for odds, HelaBet has a competitive market, especially for the favourites. The margins are quite favourable as well when we compare it to other bookmaker's markets. The betting options offered on HelaBet are quite versatile as well, with the live betting option offered on sports like football, cricket, basketball, tennis, volleyball, and ice hockey. The in-play matches are displayed in 2D graphics that display the event clearly and with minimal lag.
This review will be inadequate without a rundown of the bonuses offered on HelaBet, to both new punters and existing customers. This bookmaker offers first-time punters a generous welcome bonus that will give them enough to experience more on the website.
Welcome offer is a deposit bonus that rewards punters with 100% of their first deposit.
Up to Kshs 10,000 can be claimed in this promotion, and players are required to wager the bonus money 15 times before they can withdraw it. The minimum stake to qualify for this bonus is Kshs 100, and punters must wager on a minimum of 3 odds on singles, multiples, or pre-match. The maximum payout on this offer is KES 40,000.
In addition to the welcome bonus, HelaBet has a unique offer, which gives punters the chance to boost the odds of their bets. This promotion is known as the Counter Offer and is exclusively available on vbet.com only for pre-match single bets on sports events where the amount of bets equals $10 or more. Once customers have made their selection, HelaBet will review the bet and decide whether to accept or ignore it. Customers must note that the counteroffer must be higher than the odds of the given event by a maximum of 1%.
Another promotion offered by this bookmaker is the daily 20% deposit bonus. This bonus only applies to the first deposit of the day, and the deposit must be between Kshs 1,000 and Kshs 10,000. For this offer, HelaBet adds 20% of the customer's deposit to their balance.
HelaBet has designed a simple and streamlines registration process for its new customers. The entire procedure of joining the platform is easy and takes no time at all. As soon as you open the HelaBet website, you will be redirected to the landing page, where the "Register" button is displayed vividly at the top right corner. Click on this icon and a registration form will be provided for you to fill in details such as your email address, mobile number/preferred username, country of origin, the currency you want to transact with, your unique password for accessing your account in the future, and promo code (optional). After you have filled the registration form with the details mentioned above, read the terms and conditions of betting on HelaBet and tick the appropriate box to agree to the terms. To complete your registration, click on "Register" at the bottom of the form to submit. You will receive a message that shows your registration is complete, and an activation email will be sent to your email. Use the link in this email to verify your account.
Once your account has been verified, you can log into your HelaBet account with your username and password. As most betting websites do, HelaBet also allows registration via USSD, which we think is one of the advantages of this bookmaker. Mobile users without internet access can create an account without using an internet-enabled smartphone or tab. They simply need to text 'HELA' to 29878, and they will receive a confirmation message with a PIN code. The PIN code will be used as a password on their first login.
HelaBet offers a couple of payment methods, but the fastest and most efficient option is the Mpesa payment system. Customers can use this method for both deposits and withdrawals. To deposit using the Mpesa option, open Mpesa on the HelaBet website and go to the menu. Enter the HelaBet pay-bill number (290007) and enter the amount you wish to deposit. Enter your Mpesa PIN and click on send.
HelaBet allows a minimum deposit of Ksh 1 and a maximum of Kshs 100,000.
Deposit attracts no extra charges, and they are processed in no time.
If you have used the Mpesa payment system to make your deposit, you can only use this option to withdraw as well. To withdraw winnings on HelaBet using Mpesa, find the "withdraw" icon to initiate a withdrawal request. Fill the form with your Mpesa account number and other details provided and click on "Withdraw" to submit your request. Transactions are processed within 12 hours, and the minimum withdrawal amount is Kshs 100.
HelaBet offers customer support services via Email, Live Chat, and toll-free phone lines. The phone lines are available 24/7 and always ready to respond to any complaints and requests. The email contact is also a good option to get through to HelaBet's customer support. To access the Live Chat option, the icon can be found below the bookmaker's website. The HelaBet Live Chat is available between 9:00 AM to 5:00 PM.